TST Expedited Services
"Pervasive.SQL 2000 is a critical part of an integrated solution we developed to handle all aspects of our operations. Our TSTracs Emergency Freight Management System integrates satellite messaging, global positioning, mapping and plotting—and it uses the Pervasive database to store all associated system information and orders."
-Stuart Sutton
Director of Information Technology,
TST Expedited Services
"We're extremely pleased that the product we developed that uses Pervasive software won the prestigious CIPA—Canadian Information Product Award—in the 'Next Generation Solutions' category this year."
-Stuart Sutton
Director of Information Technology,
TST Expedited Services
TST Expedited Services: Managing Freight Transportation
About TST Expedited Services
An emergency freight transportation company with a client base of more than 55,000 companies throughout North America, TST Expedited Services relies on leading-edge communications and tracking technology to ensure smooth, reliable operations under the most pressing time constraints. The Windsor, Ontario-based company's trucking fleet uses satellite interface technology to exchange messages in real time, track truck locations instantly, and perform other functions that are essential to providing reliable freight management.
Business Challenge
To create an operations software solution with the flexibility and efficiency to meet the needs of an extremely time-sensitive environment in which a broad range of services is provided to a diverse client base.
Pervasive.SQL 2000 Solution
TST developed TSTracs in house after first using a third-party product that ultimately proved unable to meet key requirements. The product's database however, was high-performing and ultra-reliable, so TST chose to use it for the new, custom system. That database was Pervasive.SQL.
TSTracs relies entirely on Pervasive.SQL to store order information and other relevant data. Pervasive.SQL is key for maintaining orders, customer files, geographical records, driver and truck information, and other data. Its high performance, particularly the ability to search quickly, is one of the most important aspects of its successful performance within the TSTracs solution.
The TSTracs software has helped TST achieve improved productivity through faster order processing and management, better organizational performance (including major reductions in manual work and administrative errors), and improved customer service, since accurate information about freight shipments status is always immediately available.
Bottom Line
TST recently extended TSTracs capabilities to the Internet with a new tool called WebTracs. Customers can use it to access shipment status information in real time on the web.
For more information call 1.800.287.4383. For more information about TST Expedited Services, call 1.800.265.5022 or visit www.tst911.com
