CPS Incorporated
"Rapid return on investment is a major competitive advantage for Service Pro; we have customers who are seeing ROI in as few as seven months. One of the reasons we like Pervasive.SQL as a component of Service Pro is that it's extremely economical."
-Tony Kardashinetz
CEO, CPS Incorporated
"Because Pervasive.SQL maintains multiple indexes, it allows Service Pro to retrieve data very quickly. Instead of 'walking the file,' it zeroes in on a specific index, enabling Service Pro to get the information in that index very quickly."
-Tony Kardashinetz
CEO, CPS Incorporated
CPS Incorporated: Enabling More Efficient Service Operations
About CPS Incorporated
Service Pro™, "The Professional Software" from Fairfield, New Jersey-based CPS Incorporated, handles hundreds of operational functions for all kinds of service-oriented companies. But whether it's a company that manufactures medical devices or one that maintains swimming pools, the driving goal is the same: making operations more efficient, and doing it cost-effectively.
That's where the Service Pro package comes in. CPS Incorporated's flagship product provides strong, cost-effective support for field service, RMA administration, Service Contracts, trending analysis, product traceability, inventory control, and a multitude of other critical capabilities for companies providing after-sales support and service.
Business Challenge
To provide a flexible, multi-functional platform for improving operational efficiency within service-oriented companies at a reasonable cost.
Pervasive.SQL 2000 Solution
CPS Incorporated has been using the Pervasive database platform since the early 1990s. The critical factors that made Pervasive's product attractive to CPS then are the same ones making it so today: interoperability and speed.
Unlike many service software packages, Service Pro integrates seamlessly with accounting and other larger software packages to help enable maximum operational efficiency. Pervasive.SQL's open architecture and multi-platform support make it a natural choice within the highly integrated Service Pro environment.
The other critical consideration for CPS is speed, since fast retrieval of deeply embedded data is one of Service Pro's most important selling points. Here, too, Pervasive.SQL excels, making it possible to rapidly access information from any of a multitude of indexes.
Bottom Line
As a platform for achieving improved operational efficiency cost-effectively, Pervasive.SQL has proven an outstanding choice throughout the life of the product to date. And CPS expects it to continue to play an important role in its Service Pro professional software in the years ahead.
For more information call 1.800.287.4383. For more information about CPS Incorporated and Service Pro, call (800) 320-7555 or visit www.serviceprointl.com.
